Notice of Privacy Practices
How Assured Hearing uses your health information
Effective NPP-2026-09-24. This notice is required by the HIPAA Privacy Rule, 45 CFR §164.520.
Who we are
Assured Hearing LLC provides hearing evaluation for federal workers under the OWCP program, including testing on a portable audiometric device. Privacy Officer: Tyrone F. Moore Sr., T.Moore@Assured-Hearing.com, 707-343-6020.
How we may use and share information
We use your name, contact details, eligibility answers, and later your hearing measurements to decide whether you may proceed, to book or waitlist you, and to coordinate care. We share information with your employing agency and OWCP when a claim requires it, with staff who need it to do their job, and with vendors under a Business Associate Agreement who host, text, or email on our behalf. We do not sell your name, phone, or email.
Your rights
You may ask to see your record, ask for a correction, ask us to limit a use, ask for a copy of this notice, and ask for an accounting of certain disclosures. You may withdraw an optional research permission at any time. Withdrawing it does not change your test, your benefits, or your care.
Complaints
Contact the Privacy Officer at the address above. You may also file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. We will not retaliate if you complain.
How long we keep it
If you share contact details and never book and never join the waitlist, we delete that lead after 90 days. Booked visits and waitlist entries are kept for the OWCP file.